Property Claims

Making 24-hour initial contact with the policyholder

Making 72-hour initial on-site inspection of the loss/damage

Assessing cause and origin of the loss at the inspection

Completing our own scope and estimate of building damages

Evaluating contents, BPP, business income, ALE and other facets of property losses

Organizing, mounting and captioning of photos

Evaluating damage and coverage issues through policy review with experience in ISO, AAIS and manuscript forms

Providing detailed reports summarizing the assignment and claim

Negotiating, adjusting and settling all facets of property claims

Monitoring personal diary for routine communications with policyholders via telephone and required state mandated written correspondence

Inter-company supervision by Eric Schuster and Mike Clark to ensure quality claims handling occurs daily